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Managed IT Services

Tailored IT support to keep your systems and infrastructure safe and running smoothly while you focus on growing your business.

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Providing you with the personalised attention and experience of a great IT services provider – without the price tag.

What are managed IT services?

Managed IT services involve allocating the overseeing and management of IT within your business to an outsourced provider. 

As a business expands, so do technical challenges, often straining in-house IT resources. Managed IT services provide you 24/7 access to a skilled IT team whose main focus is supporting your operations, ensuring business continuity and maintaining peace of mind. 

Some of the services our team provides include internet management, cybersecurity support, hardware and software procurement. We also offer proactive network monitoring, maintenance and troubleshooting to prevent potential issues before they happen. 

What is included?

Local help desk support

Whether at the office or operating remotely, our dedicated and Australian-based support team are available 24/7.

Cyber security support

We safeguard your business IT environment using robust security measures, 2FAs and antivirus software.

Unified communication solutions

Teams, Zoom, Webex – all the VOIP collaboration tools you need to get your business going.

Network monitoring

Your network does not sleep, neither do we. Leveraging special tools, we ensure its reliability, security and performance.

Advisory and consulting

Get strategic insights, expert guidance and tailored support to optimise your IT environment, ensure compliance and drive informed decisions.

Cloud solutions and migration

We offer assistance with data migration and management. We can also maintain and optimise your cloud infrastructure, ensuring it is safe and efficient.

Disaster recovery

Your vital data is protected with regular backups and secure storage, ensuring uninterrupted business continuity and peace of mind.

Hardware and software procurement

Benefit from our established vendor partner relationships to ensure you purchase the right product at the right time for the right price.

IT infrastructure maintenance

Monitoring hardware and software, updates, warranties/licenses and implementing security within your IT environment.

Take your business to the next level.

Reach out to us today to learn more.

Solutions to give you the competitive advantage

Microsoft 365

Comprehensive suite of productivity tools including Word, Excel, PowerPoint, Outlook and more.

Microsoft Teams

Integrated, cloud-based communication platform to help you enhance collaboration with your team and clients.

Teams calling

Allowing you to make and receive calls within Microsoft teams, streamlining processes and saving costs.

SharePoint / 
One Drive

Store, share and sync your files and data across multiple devices and platforms.

Secure remote working

We have your back. We have robust cyber security tools in place to keep your data and business safe.

Device management

Ensuring all your IT equipment are kept up-to-date and optimised for efficient and safe use.

Flexible and scalable service options

Managed Remote
Remote support anywhere in Australia

from $85

/per seat*
  • Unlimited remote IT support
  • Dedicated account manager
  • Cyber security monitoring
  • 24/7 support (after hours charges apply)
  • Network management
  • Backup management
  • Security patch management
  • IT equipment wholesale discount
  • Management and Executive report
Managed Hybrid
Remote & onsite support

from $ 110

/per seat*
  • Unlimited onsite support
  • Unlimited remote support
  • Dedicated account manager
  • Cyber security monitoring
  • 24/7 support (after hours charges apply)
  • Network management
  • Backup management
  • Security patch management
  • IT equipment wholesale discount
  • Management and Executive report

*Minimum $700 per month. Prices are excluding GST. Custom pricing is available for large or more complex IT environments.

What next?

Step 1: Reach out

Contact us for a free consultation. We will work with you to figure your needs and make recommendations on the most suitable IT solutions you require.

Step 2: Receive proposal

Tailored to your business needs, current tech setup, business objectives, challenges and improvement potential.

Step 3: Begin partnership

Consider us your technology sidekick, here to keep things running smoothly, troubleshoot any glitches and make sure your IT environment runs without a hitch.


Oversight and maintenance of your entire tech ecosystem. Involves tasks such as monitoring hardware and software components for optimal performance, applying timely and appropriate software updates, managing warranties and licenses, implementing security measures, and addressing technical issues promptly to guarantee the reliability, security, and efficiency of the IT environment.

Once onboarded, your business will be supported depending on the response guarantee included in your managed service agreement.  Whether that is 15 minutes for a critical incident or longer for a new user setup or user access changes.

By leveraging our specialised expertise, you can reduce costs, improve security, and focus on core business activities whilst ensuring a well-maintained and secure IT infrastructure.

Work on your business, leave IT to us.

Fixed monthly fee

No hidden surprises, just one monthly invoice.

Aussie helpdesk 

Enjoy ongoing local support and work with a team that understands the IT issues you are facing.

Dedicated team

We look after everything IT for you, including helping you manage tech vendors and providing sound IT advice.

Proactive 24*7/365 cyber security monitoring 

Your network doesn’t sleep, neither do we. We have your back.

Ready to grow your business?

Reach out to us today to learn more.