Sound like you?

  • Frustrated with IT companies that talk a big game but don’t deliver? 

  • Fed up with paying for an IT engineer to learn about your network on the job when they’re supposed to be fixing the problem? 

  • Had enough of wait times, poor ticketing systems and an inability to talk to a real human when you NEED to? 

Request your FREE quote today and see how our services stack up

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Why outsource your IT support services?

We understand that every business has its own Network design and functions and that no two businesses are the same.

The struggle for most business is finding experienced technical support who are professional enough to deal with everything that comes up.

We pride our selves on having an open communications relationship with our clients and we utilise a number of various vendor relationships to give you the best support IT on the market. 

Our basic Managed IT services

Our services cover the following areas of your IT infrastructure

Desktop Systems

  • Windows - All operating systems

  • Apple Mac OSX

  • Linux

  • And many more
     
     
     
     

     
     

Server 
Systems

We support the following server operating systems (and more):

  • Microsoft Windows Server 2003-2016

  • Apple Mac OSX Server

  • FreeBSD / OpenBSD

  • RedHat / Fedora / Debian / various other Linux

  • Other Unix-based environments

  • And many more

Applications

Below is a list of just a few of the popular software applications we support:

  • Microsoft Office XP – Office 2016

  • Many other Microsoft products

  • MYOB suite of products

  • PCLaw and LEAP legal product suites

  • And many more 

Networking Devices

We support the following networking hardware devices (and more):

  • HP

  • CISCO

  • Netgear

  • D-Link

  • TP-Link

  • Juniper

  • Sonicwall

  • Smoothwall

  • Linksys

  • Fibrelogic

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Our full range of IT Services

Here are the additional areas of your business that we can manage 

IT Support (24/7-365)


Business Telephone systems


Data Communications


Internet Links


IP End
Points


IT Consulting


Offsite Backups


Server
Solutions


Software Licencing


Desktop Solutions


Disaster Recovery


Email & Website
Hosting

IT Projects


Managed Services


Mobile Device Management

Unified Communications


Video Conferencing


Virtualization-based security

Hardware Procurement

Network Management & Security

Website Security Audits


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    Hear from our happy customers

    "We have been using Netway Networks to provide IT support for over 15 years. During this time, whether troubleshooting a minor software problem or a major system upgrade they have provided a very professional service. I would have no hesitation in recommending Netway Networks to prospective customers"

     -   James Hannon – HAPS HOTELS – Managing Director

    “In our industry, business continuity is key. We simply cannot afford downtime. Netway Networks has consistently proven they are ready and available to help day and night”

    -   Kathleen Cannon – AUSTWIDE LOCUMS – Manager

    "When it comes to IT, there are loads of companies that talk a good game, but Netway Networks, help you make it happen. They have given my team and I now have confidence that our company is secure and that we’ve got a team of specialists to watch out for us"

    -  Paul Gahdmar – PETSEC - Company Secretary and Group Financial Controller

    "Being in the financial industry means having a foolproof network so that we can keep our customer's data safe. We would like to thank Netway for helping us achieve this. We would strongly recommend their services"

    -  Ian Dawes – Eclipse Financial Advisers Pty Ltd – Director

    Our Managed Service Agreements

    We provide you with 2 tiers of IT support to ensure you're always covered
    Proactive Support

    • Performance monitoring. We will monitor your servers, firewall and routers

    • Backup monitoring. We will check and make sure your back up works every day!

    • Maintenance. We will combine both onsite and remote maintenance for the best results

    • Regular reviews. We will meet with you regularly to discuss your network and systems

    Reactive Support

    • Unlimited Phone support – 24 x 7.  With near instant response.

    • Unlimited Onsite support – 24 x 7.  We can come to you.

    • Equipment support.  If you have an IT problem our team will have it fixed before you know it!

    • Small projects.  We even include mini projects. 

    Need advice from the experts?

    Organise your  free quote  or  contact us  for more information

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