Facility management

Our Data Protection Package is targeted at smaller businesses needing to safeguard systems and reduce downtime of services.

Our Facilities Management package is ideal for network administrators & managers providing web based real-time network management tools and reports.

DATA PROTECTION PACKAGE

These are some common questions we regularly get asked by our small business clients. Do you know the answer to these questions in your organisation? .

To provide our clients with peace of mind and to enable them to confidently answer "Yes" to these questions we have designed our standard Data Protection Package. A package unique in the industry and designed to be cost effective to businesses like yours.

The standard Data Protection Package contains a number of components which greatly assist with providing reliable network services:

• A network firewall to protect your businesses connection to the Internet
  
• Remote monitoring of your Internet connection 24x7 including email, DNS, VPN and Web subsystems
  
• Regular Anti-Virus signature updates of your desktops, servers and email filters
  
• Monitoring and reporting of the status of your server backups
  
• Monitoring of server disk space utilisation
• Real-time monitoring of server event logs and alerts
• Real-time access to current service status and historical network reports

The Data Protection Package provides the following benefits to your business:

• A secured Internet connection that can be customised to suit your business requirements
• Regular anti-virus signature updates - protecting your PCs against the latest viruses
• Early identification of issues and faults - allowing rectification before problems escalate or become critical and potentially reducing your IT support costs and providing trend analysis
• 24x7 monitoring
• A fixed cost for the service that can be budgeted

The package is centred around the installation of a PC based firewall using the Linux operating system. Other than the introduction of the firewall few changes are required to your existing systems.

Facilities management is an online tool providing network managers real-time information on your network devices, operations, alerts and limits.

Our unique data collection methods and SQL based web reporting systems will significantly reduce time spent investigating issues, resource planning for new projects and ensuring compliance with software licencing obligations.

• One click saves you time, less digging around for data
• Reduces service downtimes using timely warnings, automated alerts and meaningful management statistics
• Improves response capabilities for unexpected events, and decreases fault resolution timelines
• Great for capacity planning - analyse current and historical utilisation before committing to new investments
• Enhances problem diagnosis capabilities - historical performance data lets you pinpoint problems

Clear and concise data provides simple to read and quick analysis of your entire network.

Facilities management monitors and can alert on:

• Internet connections, VPN links and bandwidth utilisation
• Server Backup reporting
• Hard drive capacity statistics (Workstations, Servers & Firewalls)
• CPU and memory utilisation (Servers & Firewalls)
• Email, DNS and Web systems (Interal & External)
• Application and service availability reporting (Internal & External)
• Round trip times (ICMP & Email) and packet losses etc
• Intrusion Detection Systems
• Server Eventlogs, Router & Host Syslogs etc
• Workstation hardware and software inventory, reporting and event logging
• Custom network services or server-side applications are easily added

Facilities management is available on the Internet via a password protected Client Gateway.

Netway Networks provides 24x7 monitoring services and can automatically alert you via SMS, email or phone for user defined outages and issues.